FAQ

Fast Delivery:

All printing and shipping is handled by The Print Space. Prints will be shipped worldwide from their UK or Germany studios depending on your location.  

Prints are shipped in either a reinforced tube or crumble proof packaging to ensure safe delivery.  

Delivery Time: Orders usually ship out within 72-hours of your purchase, and will usually arrive within 5-10 working days. 

Estimated Average Shipping Times. 

  • Europe: 3-5 Business Days
  • USA & Canada: 7-9 Business Days
  • Rest of the World: Up to 10 Business Days

COVID-19 Delays

Due to the virus there may be a chance that your order takes slightly longer to arrive, up to 20 days for the longest delivery routes. Rest assured we will do everything in our power to get the print sent out in the most safe and efficient manner possible. In the unfortunate event that you haven't received your package after 20 days, please contact info@henriprestes.com .  

Exchanges & Returns: 

We'll cover the return shipping for any damaged orders and the subsequent replacement print.

Certificates of Authenticity and Edition Numbers:

Each print comes with a unique certificate of authenticity. 

It provides the name of the image, the edition number, production date, certificate number and a hologram authentication patch that is matched by a unique number on both the print and certificate.

 

 

For any additional enquiries, please email us at 

info@henriprestes.com